Large bill increase after “smart” water meter installed

An email has been received by www.stopsmartmeters, relating to a large bill increase following the installation of a so-called “smart” water meter to measure water use at a home.  The new “smart” meter does not appear to be measuring the household’s water usage accurately.

The water bill for the household has approximately quadrupled since the installation of the smart water meter despite no increased water consumption and no leaks able to be detected by a plumber.

Do you live in an area where smart water meters are being trialed?

If you live in Waiuku in the South Auckland area, Tairua on the Coromandel, or in a part of Tauranga or Nelson, your household may be part of a smart water meter trial. (Please see these link for details: and and


Have you (or a friend) had an excessively high water bill following the installation of a smart water meter?

If you email through the contact form that you can access by clicking HERE you can report your smart water meter problem in confidence. (Information is posted on this website only in cases where permission has been given to do this.)


You can refuse to have a smart water meter installed or get one removed if it has been installed

A retired nurse in Waiuku has successfully had a smart water meter to removed and provides a model that you can follow at this link:



Smart meters are  NOT compulsory in NZ

Roll outs of wireless so-called “smart” electricity meters are ongoing in many areas of NZ. (Some electricity companies may describe smart meters as “advanced” meters in their letters to customers or simply state that the company plans to install the “next generation” meter or upgrade or a replace the existing meter.)

If you live in an area where smart meters are being installed you may  receive a letter stating that your meter will be upgraded or replaced, however sometimes letters get lost in the mail and do not arrive prior to a planned installation.

You can click HERE for information on how to avoid getting a so-called smart electricity meter.

Please note that while some electricity company representatives tell customers that smart meters are “compulsory” or are a “government requirement” or use other words to this effect, this is not true.  The legal situation regarding electricity meters is explained at this link.


How to get updates on the NZ smart meter situation

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